Email: queries@1charging.com
Mobile No: 9599443291
Address: Massive Mobility, Plot-2, Spring House Coworking, Sector-43, Gurugram, Haryana, India – 122002.

Cancellation & Refund Policy

Changed your mind? No problem. You are able to cancel your order within 48 hours of placing it, no questions asked (although we’d love to know what changed your mind). To cancel your order, please write to us at info@1charging.com with the subject line, ‘Order Cancellation Request’ and mention your Order ID.

All the order and concerned information is managed by Massive Mobiltiy Pvt Ltd., 1C EV Charging App (“Mobile Application”) & https://1charging.com (website).


If your order is shipped/fulfilled with-in those 48 hours, we won’t be able to cancel it, unfortunately.
In case you desire any changes or edits in your order, please write to us at info@1charging.com within 48 hours of placing your order. Our customer care team will help you out.